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Job Status:  Full-time

Working Hours:  Office hours per policy or hours dictated by workload.

:  This position oversees the variance reporting system and internal and external auditing processes.  The Performance Improvement Coordinator promotes compliance and performance improvement throughout the organization by participating in auditing, data analysis and process/performance improvement activities.  The Performance Improvement Coordinator also participates in the comprehensive monitoring and analysis of current and impending regulations and standards that impact MSTF organ and tissue practices and supports facilitation of regulatory and accreditation inspections.


Qualifications:  (not all inclusive)
*Bachelor of Science degree from an accredited institution, preferable in health related science field or registered nurse
*Minimum of three years’ in health care quality and performance improvement, preferred
*Preference will be given to candidates with industry recognized quality/performance improvement certification and/or advanced training
*Ability to analyze, interpret and draw conclusions from data
*Proficiency utilizing Microsoft applications such as Word and Excel
*Valid driver’s license, reliable automobile and proof of automobile insurance


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Job Status:  Contract

Working Hours:  Flexible: Provides “on-call services”

:  This position is responsible for assisting the family care and organ recovery staff in supporting families through the authorization process in hospitals located within the following counties: Shelby, Tipton, and Fayette Counties in Tennessee, Crittenden County in Arkansas and DeSoto County in Mississippi. This position is dedicated to achieving the primary objectives of (1) maximizing organ and tissue donation and (2) providing the utmost care and support to potential African-American donor families.

:  Two years of work or volunteer experience in the area of family support services, preferred.  Possess strong communication and interpersonal skills. Critical thinking and problem solving abilities to analyze issues and situations. Ability to work collaboratively within an interdisciplinary team.  Support organ and tissue donation.  Knowledge of African American customs and preferences and experience working/volunteering in African American communities. Valid driver’s license, reliable automobile, and proof of automobile insurance.  Personal cell phone that can be used for referral notification and work communications.